:root {
  --bg: #eef1f6; --card: #fff; --ink: #1b2330; --muted: #69748a;
  --line: #e2e7f0; --accent: #1763d6; --accent-ink: #fff;
  --hot: #d92d20; --warm: #b54708; --cool: #475467;
  --ok-bg: #e7f6ec; --ok-ink: #1a7f48;
  --amber-bg: #fff4e5; --amber-ink: #b54708;
  --blue-bg: #e8f0fe; --blue-ink: #1763d6;
  --grey-bg: #eef1f5; --grey-ink: #54607a;
  --red-bg: #fde7e7; --red-ink: #b42318;
}
* { box-sizing: border-box; }
body { margin: 0; font: 15px/1.45 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; color: var(--ink); background: var(--bg); }
.muted { color: var(--muted); }
.spacer { flex: 1; }
code { background: #eef1f5; padding: 1px 5px; border-radius: 5px; font-size: 12px; }
button { font: inherit; cursor: pointer; border: 1px solid var(--line); background: #fff; border-radius: 9px; padding: 8px 13px; transition: .12s; }
button:hover { border-color: #c7d0de; }
button.primary { background: var(--accent); color: var(--accent-ink); border-color: var(--accent); font-weight: 600; }
button.primary:hover { background: #1457c0; }
button.link, a.link { border: none; background: none; color: var(--accent); padding: 6px; text-decoration: none; }
button:disabled { opacity: .5; cursor: default; }
.error { color: var(--red-ink); }
input, select { padding: 8px 9px; border: 1px solid var(--line); border-radius: 8px; font: inherit; }

/* Login */
.login-body { display: grid; place-items: center; min-height: 100vh; background: linear-gradient(160deg,#eef1f6,#dde6f5); }
.login-card { background: var(--card); padding: 30px; border-radius: 16px; box-shadow: 0 10px 36px rgba(20,40,80,.12); width: 330px; display: flex; flex-direction: column; gap: 11px; }
.login-card h1 { margin: 0; font-size: 21px; }
.login-card label { display: flex; flex-direction: column; gap: 4px; font-size: 13px; color: var(--muted); }
.login-card button { margin-top: 8px; background: var(--accent); color: #fff; border-color: var(--accent); font-weight: 600; padding: 10px; }

/* Topbar */
.topbar { display: flex; align-items: center; gap: 14px; padding: 11px 18px; background: var(--card); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 5; box-shadow: 0 1px 0 rgba(0,0,0,.02); }
.sla { font-variant-numeric: tabular-nums; }

/* Layout */
.layout { display: grid; grid-template-columns: 400px 1fr; gap: 18px; padding: 18px; align-items: start; max-width: 1240px; margin: 0 auto; }
@media (max-width: 820px) { .layout { grid-template-columns: 1fr; } }

/* Linke Spalte (Filter + Queue) */
.left-col { display: flex; flex-direction: column; gap: 12px; }

/* Standort-Filter */
.standort-filter { background: var(--card); border: 1px solid var(--line); border-radius: 11px; padding: 10px 12px; }
.sf-head { display: flex; align-items: center; gap: 8px; font-size: 13px; font-weight: 600; margin-bottom: 8px; }
.sf-head .link { margin-left: auto; padding: 2px 6px; }
.sf-chips { display: flex; flex-wrap: wrap; gap: 6px; }
.st-chip { font-size: 12px; padding: 4px 9px; border-radius: 999px; border: 1px solid var(--line); background: #fff; display: inline-flex; align-items: center; gap: 5px; }
.st-chip .n { font-variant-numeric: tabular-nums; color: var(--muted); font-size: 11px; }
.st-chip.on { background: var(--blue-bg); color: var(--blue-ink); border-color: #cfe0fb; }
.st-chip.on .n { color: var(--blue-ink); }
.st-chip.off { opacity: .5; text-decoration: line-through; }

/* Queue */
.queue { display: flex; flex-direction: column; }
.small { font-size: 13px; margin: 2px 0 0; }
.stufe { margin-bottom: 20px; }
.stufe-head { font-size: 14px; font-weight: 700; letter-spacing: .02em; padding: 4px 0 8px; border-bottom: 2px solid var(--line); margin-bottom: 10px; }
.bahn-sub { margin: 10px 0 6px; font-size: 11px; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); }
.card { background: var(--card); border: 1px solid var(--line); border-radius: 11px; padding: 11px 13px; margin-bottom: 8px; cursor: pointer; transition: .12s; }
.card:hover { border-color: #b9c6dd; box-shadow: 0 2px 10px rgba(20,40,80,.06); }
.card.selected { outline: 2px solid var(--accent); outline-offset: -1px; }
.card.frisch { border-color: #f3b34d; background: linear-gradient(90deg,#fff8ec,#fff); box-shadow: 0 1px 8px rgba(217,45,32,.10); }
.card .row1 { display: flex; justify-content: space-between; align-items: center; font-weight: 600; gap: 8px; }
.card .meta { font-size: 13px; color: var(--muted); margin-top: 2px; }
.card .tel { font-variant-numeric: tabular-nums; color: var(--ink); }

/* Badges (Bahn / Priorität) */
.badge { font-size: 11px; padding: 2px 9px; border-radius: 999px; border: 1px solid transparent; white-space: nowrap; font-weight: 600; }
.badge.hot { background: #fde7e7; color: var(--hot); border-color: #f6cccc; }
.badge.warm { background: #fff1e2; color: var(--warm); border-color: #ffdcbb; }
.badge.cool { background: #eef1f5; color: var(--cool); border-color: #dde3ec; }
.badge.wv { background: #eef4ff; color: #1763d6; border-color: #d3e2ff; }

/* Status-Pills */
.st { font-size: 11px; padding: 1px 8px; border-radius: 999px; white-space: nowrap; }
.st-uebernommen, .st-terminiert, .st-kunde_gefunden { background: var(--ok-bg); color: var(--ok-ink); }
.st-nicht_uebernommen, .st-uebernahme_offen, .st-mehrdeutig { background: var(--amber-bg); color: var(--amber-ink); }
.st-telefoniert { background: var(--blue-bg); color: var(--blue-ink); }
.st-uebernahme_fehler, .st-dublette { background: var(--red-bg); color: var(--red-ink); }

/* Herkunft */
.hk { font-size: 11px; padding: 1px 7px; border-radius: 999px; font-weight: 600; }
.hk-meta { background: #e7f0ff; color: #1763d6; }
.hk-meta-unk { background: #fff4e5; color: #b54708; }
.hk-uebern { background: #eef1f5; color: #54607a; }

/* Detail */
.detail { background: var(--card); border: 1px solid var(--line); border-radius: 14px; padding: 22px; min-height: 240px; box-shadow: 0 2px 12px rgba(20,40,80,.04); }
.detail h2 { margin: 0 0 4px; font-size: 22px; }
.detail-sub { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; color: var(--muted); margin-bottom: 8px; }
.bignum { font-size: 30px; font-weight: 700; font-variant-numeric: tabular-nums; letter-spacing: .01em; }
.field { display: flex; gap: 10px; font-size: 14px; margin: 4px 0; }
.field b { min-width: 120px; color: var(--muted); font-weight: 500; }
.actions { display: flex; flex-wrap: wrap; gap: 8px; margin: 14px 0; align-items: center; }
.hera-box { background: #f6f9fd; border: 1px solid #e0e8f2; border-radius: 11px; padding: 14px; margin-top: 12px; }
.hera-box h4 { margin: 0 0 8px; }
.fragebogen { font-size: 13px; background: #f6f9fd; border: 1px solid #e8eef6; border-radius: 8px; padding: 9px; margin-top: 8px; color: var(--ink); }

/* Admin */
.admin { max-width: 1100px; margin: 0 auto; padding: 18px; display: grid; gap: 18px; }
.panel { background: var(--card); border: 1px solid var(--line); border-radius: 14px; padding: 20px; box-shadow: 0 2px 12px rgba(20,40,80,.04); }
.panel h2 { margin: 0 0 6px; }
.panel table { width: 100%; border-collapse: collapse; margin-top: 10px; }
.panel th { text-align: left; font-size: 12px; color: var(--muted); border-bottom: 1px solid var(--line); padding: 7px 8px; }
.panel td { padding: 7px 8px; border-bottom: 1px solid #f0f3f8; }
.panel input[type=text], .panel td input:not([type=checkbox]) { width: 100%; }
.inline-form { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 8px; }

.toast { position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%); background: var(--ink); color: #fff; padding: 10px 18px; border-radius: 9px; box-shadow: 0 6px 20px rgba(0,0,0,.2); }